Crown Plumbing & Heating

Crown Plumbing has a mixed record across the four reviews analyzed. Professionalism is the most-discussed dimension and is significantly dragged down by a detailed 2-star review describing a rude, grumpy technician ('Mike') who made personal comments and behaved unprofessionally, as well as a 1-star review citing complete failure to return phone calls — a serious responsiveness failure. On the p... Read more

Crown Plumbing has a mixed record across the four reviews analyzed. Professionalism is the most-discussed dimension and is significantly dragged down by a detailed 2-star review describing a rude, grumpy technician ('Mike') who made personal comments and behaved unprofessionally, as well as a 1-star review citing complete failure to return phone calls — a serious responsiveness failure. On the positive side, two reviews praise the owner Rick Salvucci for responsiveness and care, and one notes good cleanup habits. Project completion scores moderately, as jobs appear to have been finished but the no-callback complaint represents a failure to even begin engagement. Pricing received one mention with a negative tone, as the reviewer felt $100 for a 20-minute unclogging was excessive and not in line with market norms. Read less