Robert Bradway’s Plumbing & Heating Inc.

Robert Bradway's Plumbing and Heating earns strong marks across professionalism, project completion, and technical experience, with the large majority of reviewers praising courteous, knowledgeable technicians who communicate clearly and resolve complex problems. However, several credible negative reviews meaningfully drag scores down: one detailed account describes a botched faucet installation t... Read more

Robert Bradway's Plumbing and Heating earns strong marks across professionalism, project completion, and technical experience, with the large majority of reviewers praising courteous, knowledgeable technicians who communicate clearly and resolve complex problems. However, several credible negative reviews meaningfully drag scores down: one detailed account describes a botched faucet installation that caused significant water damage with no owner accountability, another describes technicians disconnecting home security and utility systems while the homeowner was away and then denying responsibility, and a third cites a rude receptionist and dismissive attitude. Pricing receives a mixed signal — one reviewer explicitly calls prices 'high' and another calls them 'overpriced,' while others praise fair or great value — resulting in a conservative below-average pricing score. Project completion is generally strong but is tempered by one documented case of a 6-week delay on a toilet installation and the serious workmanship failure that caused flood damage. Overall the business demonstrates genuine capability and mostly excellent service, but accountability gaps and a handful of serious service failures prevent a top-tier score. Read less