McDonnell Plumbing & Heating

The reviews for McDonnell Plumbing & Heating present a mixed sentiment overall. A considerable number of customers express immense satisfaction with the promptness, professionalism, and expertise of the service team, especially highlighting the emergency response capabilities and the quality workmanship they received from specific employees, such as Jim. However, there is a notable strain of frust... Read more

The reviews for McDonnell Plumbing & Heating present a mixed sentiment overall. A considerable number of customers express immense satisfaction with the promptness, professionalism, and expertise of the service team, especially highlighting the emergency response capabilities and the quality workmanship they received from specific employees, such as Jim. However, there is a notable strain of frustration stemming from poor communication and reliability concerns. Several reviewers mention canceled appointments, delayed services, and unreturned calls, leading to feelings of neglect and disappointment. While many praise the company, the recurring issues with scheduling and follow-ups create an underlying air of inconsistency in customer experience. Read less