DH Macleod Plumbing & Heating

DH Macleod Plumbing demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, responsiveness, and quality workmanship across multiple reviews. However, the company is significantly hampered by serious pricing concerns and notable project completion issues. Multiple customers report overcharging, inflated labor rates, and incomplete work requiring external... Read more

DH Macleod Plumbing demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, responsiveness, and quality workmanship across multiple reviews. However, the company is significantly hampered by serious pricing concerns and notable project completion issues. Multiple customers report overcharging, inflated labor rates, and incomplete work requiring external remediation. A particularly damaging 2021 review alleges poor communication, refusal to provide contracts, and threatening legal action against negative reviews. The company's score is pulled down by these critical failures in customer relations and follow-through, despite genuine strengths in technical skill and initial service quality. Read less