Overview of Company Customer Sentiment Analysis in May
Cain Construction's review record is overwhelmingly negative across nearly every dimension. Six of seven reviews describe serious failures including abandoned jobs, work that had to be completely redone by other contractors, and an owner who repeatedly went silent after being paid. Project completion is the most damning dimension, with multiple reviewers explicitly stating that work was left unfin... Read more
Cain Construction's review record is overwhelmingly negative across nearly every dimension. Six of seven reviews describe serious failures including abandoned jobs, work that had to be completely redone by other contractors, and an owner who repeatedly went silent after being paid. Project completion is the most damning dimension, with multiple reviewers explicitly stating that work was left unfinished, appointments were missed without notice, and in at least one case the owner sent an email confirming he would not finish the job. Workmanship quality is consistently described as substandard — flooring that bubbled and separated, plumbing that failed code inspection entirely, improperly hung cabinets, and poorly sanded stairs. The sole positive review praises a painting job completed in 2020, which provides a small amount of credit but is insufficient to meaningfully offset the volume and severity of negative experiences. Pricing was flagged as excessively high in one review, and another described a loss of over $12,500 for work that was never completed to code. Read less