Boston Boiler & Furnace

Boston Boiler & Furnace has garnered mixed reviews over the last month, indicating a divide among customer experiences. Several clients commend Scott for his responsiveness, professionalism, and honesty, particularly highlighting his swift service in emergencies and the quality of work done. Many customers appreciate Scott's personable approach and his willingness to provide cost-effective solutio... Read more

Boston Boiler & Furnace has garnered mixed reviews over the last month, indicating a divide among customer experiences. Several clients commend Scott for his responsiveness, professionalism, and honesty, particularly highlighting his swift service in emergencies and the quality of work done. Many customers appreciate Scott's personable approach and his willingness to provide cost-effective solutions rather than pushing for expensive replacements. However, a significant number of reviews detail negative experiences, stating issues with communication, reliability, and unfulfilled promises. Some customers have expressed frustration over long delays in service, lack of follow-through, or failures to complete projects as agreed, leading to feelings of disappointment and mistrust. Overall, Boston Boiler & Furnace appears to have a strong operational ethos, but inconsistency in service delivery and communication has created a polarized perception among its clientele. Read less