Chet’s Plumbing & Heating

Chet's Plumbing & Heating shows significant inconsistency across reviews spanning 2011–2019. While some customers praise responsiveness, punctuality, and technical skill, multiple reviews document serious professionalism failures including rudeness, poor communication, unresponsiveness to callbacks, and refusal to provide quotes. Pricing is a major weakness, with customers reporting excessive la... Read more

Chet's Plumbing & Heating shows significant inconsistency across reviews spanning 2011–2019. While some customers praise responsiveness, punctuality, and technical skill, multiple reviews document serious professionalism failures including rudeness, poor communication, unresponsiveness to callbacks, and refusal to provide quotes. Pricing is a major weakness, with customers reporting excessive labor rates and inflated equipment costs. Project completion is mixed—some jobs are handled well, but others involve abandoned work and lack of follow-through. The company's willingness to upsell unnecessary replacements (boiler, garbage disposal) raises trust concerns. Older reviews (2011–2014) are more positive; recent reviews (2015–2019) are predominantly negative, suggesting service quality has declined. Read less