Chet

1.6 /5 (27 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Chet's Plumbing & Heating present a largely negative sentiment, characterized by frustrations around service reliability, high costs, and unprofessional behavior. Many customers expressed dissatisfaction due to unreturned calls, unfulfilled promises for estimates, and perceived rudeness, particularly from the owner, Chet. While a few reviews mention positive experiences from long-t... Read more

Services Offered Verified by Business

Plumbing inspection
Plumbing repair
Water pipe repair

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    30%
  • Experience
    70%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The reviews exhibit a mixture of experiences that collectively paint a troubling picture for Chet's Plumbing & Heating. A significant portion of the feedback focuses on communication issues, with multiple customers reporting that their calls went unanswered or were not followed up appropriately. This lack of responsiveness has led to substantial inconvenience for clients, especially in emergencies... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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