L & G Plumbing & Heating Svcs

L&G Plumbing shows significant inconsistency across reviews spanning 14 years. While older reviews (2015–2018) consistently praise professionalism, efficiency, and skill, recent reviews (2020–2023) reveal serious problems: rude behavior, failed diagnostics, incomplete work requiring costly callbacks, and poor communication. Professionalism scores are dragged down by explicit complaints about r... Read more

L&G Plumbing shows significant inconsistency across reviews spanning 14 years. While older reviews (2015–2018) consistently praise professionalism, efficiency, and skill, recent reviews (2020–2023) reveal serious problems: rude behavior, failed diagnostics, incomplete work requiring costly callbacks, and poor communication. Professionalism scores are dragged down by explicit complaints about rudeness, broken promises, and unresponsiveness. Project completion is compromised by documented cases of misdiagnosis and work that required a second contractor to fix. Pricing appears fair when work is done correctly, but poor execution undermines value. The company demonstrates technical capability but has deteriorated significantly in customer service and follow-through. Read less