Brogan Plumbing & Heating

Bill Brogan demonstrates genuine technical skill across a wide range of plumbing and heating work, with multiple reviewers praising his craftsmanship, fair pricing, and willingness to find cost-effective solutions. However, communication is a serious and recurring problem — two separate reviews (spanning 2015 to 2018) explicitly describe him as impossible to reach, failing to return calls or tex... Read more

Bill Brogan demonstrates genuine technical skill across a wide range of plumbing and heating work, with multiple reviewers praising his craftsmanship, fair pricing, and willingness to find cost-effective solutions. However, communication is a serious and recurring problem — two separate reviews (spanning 2015 to 2018) explicitly describe him as impossible to reach, failing to return calls or texts, and in one case ignoring seven voicemails after a job was left incomplete. This pattern of non-responsiveness directly undermines his professionalism and project completion scores, as one reviewer paid for a repair that was never resolved. The positive reviews are largely older (2015–2018), with only one review from 2022, limiting confidence in his current performance. The split between glowing praise and serious complaints about follow-through creates a mixed but cautionary picture. Read less