AP Plumbing & Heating

The reviews reveal significant dissatisfaction with AP Plumbing & Heating, primarily attributed to Al's alleged negligence and dishonest practices. A recurrent theme emerging from the negative reviews includes complaints about improper work on gas lines resulting in dangerous gas leaks, inadequate follow-up to resolve issues, and a lack of accountability when mistakes were made. Multiple customers... Read more

The reviews reveal significant dissatisfaction with AP Plumbing & Heating, primarily attributed to Al's alleged negligence and dishonest practices. A recurrent theme emerging from the negative reviews includes complaints about improper work on gas lines resulting in dangerous gas leaks, inadequate follow-up to resolve issues, and a lack of accountability when mistakes were made. Multiple customers reported that Al was late or failed to return for jobs after receiving payment upfront, leading to confusion and significant frustration among those attempting to recover their funds. There is also a clear sentiment of distrust; reviewers commonly mention seeking out Al based on previous experiences but ultimately feeling misled. The allegations suggest a pattern of accepting payment without completing the work or addressing the issues effectively. The use of terms like "scam" and "dishonest" strongly underscores the dissatisfaction expressed, raising concerns about the company's credibility and reliability. On the flip side, the singular positive review emphasizes a long-term customer's satisfaction with Al's reliable service and problem-solving capabilities. This polarized feedback indicates a disparity in customer experiences based potentially on the complexity of jobs, individual expectations, or possible changes in service quality over time. In summary, the common findings among reviews indicate a troubling trend of unreliability and dishonesty, overshadowing a few positive interactions from loyal customers who have previously experienced satisfactory service. This suggests a significant need for improvement in operational practices and communication to regain customer trust. Read less