A.J. Black, Inc

This contractor's review profile is deeply mixed, with serious recurring complaints that drag scores down significantly across multiple dimensions. Professionalism is heavily penalized by multiple accounts of no-shows, broken promises, failure to return calls, and a dismissive attitude toward customers' time — with only a handful of positive reviews describing polite and responsive behavior. Pro... Read more

This contractor's review profile is deeply mixed, with serious recurring complaints that drag scores down significantly across multiple dimensions. Professionalism is heavily penalized by multiple accounts of no-shows, broken promises, failure to return calls, and a dismissive attitude toward customers' time — with only a handful of positive reviews describing polite and responsive behavior. Project completion is the weakest area, with explicit accounts of abandoned work, unfinished jobs, open pipes left for months, and a pattern of promising to return but never doing so. Pricing drew a notable complaint about a heavily marked-up parts bill, though one reviewer described pricing as reasonable, resulting in a middling score. Experience scores slightly higher due to a few reviewers praising knowledgeable and efficient work, but this is undercut by at least one review describing a botched faucet replacement that required a second visit and ultimately a different plumber to resolve. Read less