The Clogologist

The reviews for The Clogologist reflect an alarming trend of negative experiences primarily related to unprofessional conduct by Kenny, the owner. Many customers reported instances of poor service, where Kenny either failed to show up for scheduled appointments or did not perform the work promised. A significant number of reviewers described him as untrustworthy, particularly citing issues around ... Read more

The reviews for The Clogologist reflect an alarming trend of negative experiences primarily related to unprofessional conduct by Kenny, the owner. Many customers reported instances of poor service, where Kenny either failed to show up for scheduled appointments or did not perform the work promised. A significant number of reviewers described him as untrustworthy, particularly citing issues around deposits where customers claimed he took funds without delivering any service or returning calls. Several reviews echoed similar sentiments regarding subpar workmanship, which led to additional issues, such as water leakage. Customers expressed that they had to hire other professionals to fix the problems that Kenny had caused. This inconsistency in quality and reliability dominated the feedback. In contrast, the few positive reviews praised his responsiveness and pricing, with customers appreciating Kenny's personal involvement and thoroughness in certain emergencies. Common themes among the negative reviews include: - Unreliability and Lack of Communication: Multiple customers complained about Kenny not showing up or failing to return calls, leaving them with unresolved plumbing issues. - Concerns of Dishonesty: Several customers reported problems related to deposits taken and no work performed, leading to accusations of Kenny being a "crook" or a "thief." - Inferior Work Quality: Many reviewers described the work performed as inadequate or a "hack job," leading to further complications that necessitated professional intervention. - Mixed Experiences: A small group of reviewers shared positive experiences, highlighting prompt service, reasonable pricing, and overall satisfaction with the job done, indicating that outcomes may vary significantly between customers. Overall, the negative sentiments overshadow the few positives, suggesting a serious need for improvement in service reliability and customer communication for The Clogologist to restore its reputation. Read less