Resendes Plumbing & Heating

The reviews of Resendes Plumbing & Heating present a mixed sentiment. On one hand, a customer expressed dissatisfaction regarding the lack of responsiveness and perceived dismissiveness from the service provider, indicating a refusal to provide necessary documentation and a feeling of being a burden. Conversely, another review highlights a positive experience, praising the company for its great cu... Read more

The reviews of Resendes Plumbing & Heating present a mixed sentiment. On one hand, a customer expressed dissatisfaction regarding the lack of responsiveness and perceived dismissiveness from the service provider, indicating a refusal to provide necessary documentation and a feeling of being a burden. Conversely, another review highlights a positive experience, praising the company for its great customer service during the installation of a new water heater. Overall, while there are aspects of commendable service, the negative feedback raises concerns about communication and professionalism. Detailed Sentiment Analysis The reviews reveal two significantly contrasting experiences with Resendes Plumbing & Heating. The first review reflects a strong negative sentiment. The reviewer felt undervalued and ignored when requesting a written statement of work and a formal estimate, ultimately leading them to conclude they wouldn Read less