Overview of Company Customer Sentiment Analysis in January
The reviews for Craig the Plumber are overwhelmingly negative, highlighting serious concerns regarding service quality, pricing transparency, and professional conduct. Customers express dissatisfaction due to dangerous practices, such as setting insulation on fire, as well as the poor installation of plumbing fixtures that resulted in leaks. Reviewers report not receiving communication regarding b... Read more
The reviews for Craig the Plumber are overwhelmingly negative, highlighting serious concerns regarding service quality, pricing transparency, and professional conduct. Customers express dissatisfaction due to dangerous practices, such as setting insulation on fire, as well as the poor installation of plumbing fixtures that resulted in leaks. Reviewers report not receiving communication regarding billing in a timely manner, and when billing issues arise, there is a confrontational attitude displayed by Craig. Additionally, the reviews point to a lack of resolution for issues raised by customers, as well as reluctance to honor requests for rebates or further assistance. Overall, the sentiment is one of disappointment and frustration, urging potential customers to avoid this service provider. Read less