CFC Plumbing & Heating

Negative Experiences: A substantial portion of the reviews expresses dissatisfaction primarily related to pricing and customer service. One reviewer highlighted an instance with Carlos, feeling insulted and accused of being cheap for questioning the quoted price. This suggests that customers may feel vulnerable, especially those who are new homeowners and could be anxious about being taken advanta... Read more

Negative Experiences: A substantial portion of the reviews expresses dissatisfaction primarily related to pricing and customer service. One reviewer highlighted an instance with Carlos, feeling insulted and accused of being cheap for questioning the quoted price. This suggests that customers may feel vulnerable, especially those who are new homeowners and could be anxious about being taken advantage of. Additionally, another review mentions a recurring issue with a leak after service, which raises concerns regarding the quality of repairs and follow-up support.Positive Feedback on Service Quality: Contrarily, numerous reviews emphasize the positive attributes of Carlos's work, describing him as responsive, knowledgeable, and fairly priced. Several customers praised his punctuality and thoroughness in diagnosing and fixing plumbing issues, demonstrating his technical competence and friendly demeanor.Reliability and Trust: The reviews also reveal a theme of reliability, as multiple customers reference the timely arrival and effective communication throughout the service process. Those who had positive experiences often intended to use CFC Plumbing again, indicating a level of trust established by good service.Professionalism and Knowledge: Reviewers consistently remark on Carlos Read less