G. Burgess and Sons

The analysis of the review indicates a pattern of dissatisfaction involving service quality, communication failures, and unresolved technical issues. Customers noted instances where the workmanship failed to meet expectations, leading to further complications that required more attention than the original job. Specifically, the review highlighted an unresolved issue with a water main replacement t... Read more

The analysis of the review indicates a pattern of dissatisfaction involving service quality, communication failures, and unresolved technical issues. Customers noted instances where the workmanship failed to meet expectations, leading to further complications that required more attention than the original job. Specifically, the review highlighted an unresolved issue with a water main replacement that subsequently caused structural problems, indicating negligence on the part of the company. The reviewer emphasized frustration with the company's lack of responsiveness and the challenge of obtaining assistance, noting that repeated attempts to reach the service provider were met with unreturned calls and a full mailbox. This lack of communication contributes significantly to the negative perception of G. Burgess and Sons, as customers feel abandoned after service, leading to feelings of helplessness and distrust. Overall, potential customers should be cautious when considering G. Burgess and Sons, as the reviews suggest that hiring this company may lead to unresolved issues that require legal intervention to rectify. Read less