CRN Plumbing

The reviews for CRN Plumbing predominantly reflect a positive sentiment, as many customers have expressed satisfaction with the overall service provided. Key aspects mentioned include the technicians' timeliness, professionalism, and the quality of work. Customers particularly noted that the technicians took the time to explain the tasks they were performing, which helped them understand the proce... Read more

The reviews for CRN Plumbing predominantly reflect a positive sentiment, as many customers have expressed satisfaction with the overall service provided. Key aspects mentioned include the technicians' timeliness, professionalism, and the quality of work. Customers particularly noted that the technicians took the time to explain the tasks they were performing, which helped them understand the processes involved, creating a sense of trust and transparency. However, the reviews also reveal a contrasting experience related to pricing. One reviewer highlighted a frustrating encounter with a technician when they inquired about the bill for extensive work done on their vanity, suggesting a lapse in customer service during discussions about pricing. This indicates that while the technical skills of the team are commendable, additional training in customer communication, especially regarding billing inquiries, would be beneficial. In summary, while CRN Plumbing excels in service delivery and technical expertise, there are notable areas for improvement in handling customer concerns about pricing to ensure a consistent positive experience across all interactions. Read less