R J Curley & Sons Plumbing & Heating

RJ Curley & Sons shows a genuinely mixed track record across all four dimensions. Professionalism is the most heavily flagged area: multiple reviews across different years cite failure to return calls, voicemails, and emails — a recurring and serious pattern that significantly drags the score down despite many positive mentions of courteous, on-time technicians. Pricing drew both praise (fair, w... Read more

RJ Curley & Sons shows a genuinely mixed track record across all four dimensions. Professionalism is the most heavily flagged area: multiple reviews across different years cite failure to return calls, voicemails, and emails — a recurring and serious pattern that significantly drags the score down despite many positive mentions of courteous, on-time technicians. Pricing drew both praise (fair, within-quote) and sharp criticism (surprise bills, $125 for a 3-minute visit, no transparency), resulting in a below-average score. Project completion is similarly split — many reviews praise quick, complete fixes, but there are credible accounts of unresolved issues, a months-long boiler problem, and a drain repair that failed within weeks. Experience scores moderately, with skilled work praised in several reviews but offset by serious allegations of improper repairs including caulking a cast iron stack pipe instead of replacing it, which reportedly caused flooding. The overall WW Score reflects a contractor with genuine capability but persistent systemic issues in communication and follow-through. Read less