New England Cooling Towers

The three reviews present a sharply divided picture of this contractor. Two positive reviews highlight polite, professional, and responsive service — including a notably fast technician response time and a thorough heating system installation. However, the one negative review is serious: it describes a billing dispute involving charges for work not performed, a weekend rate applied questionably,... Read more

The three reviews present a sharply divided picture of this contractor. Two positive reviews highlight polite, professional, and responsive service — including a notably fast technician response time and a thorough heating system installation. However, the one negative review is serious: it describes a billing dispute involving charges for work not performed, a weekend rate applied questionably, and an owner who was explicitly rude and condescending to a customer. The negative review significantly drags down professionalism and pricing scores. With only three reviews spanning several years, no dimension can be scored with high confidence. Read less