Koval Plumbing Heating & Air Conditioning

George Koval demonstrates strong technical expertise and workmanship across multiple complex plumbing and heating projects, earning an 88 on experience. However, professionalism is significantly undermined by one severe incident where he failed to show up for a scheduled appointment and did not respond to customer contact attempts, pulling the professionalism score down to 72 despite three other r... Read more

George Koval demonstrates strong technical expertise and workmanship across multiple complex plumbing and heating projects, earning an 88 on experience. However, professionalism is significantly undermined by one severe incident where he failed to show up for a scheduled appointment and did not respond to customer contact attempts, pulling the professionalism score down to 72 despite three other reviews praising his professional demeanor. Project completion scores at 80, reflecting successful job delivery in most cases but with the no-show appointment raising concerns about reliability. The WW Score of 78.3 reflects solid technical capability offset by a critical professionalism failure that cannot be ignored. Read less