Kirkland & Shaw

Overall, Kirkland & Shaw's reviews reflect a mixed sentiment. Many customers appreciate the professionalism, responsiveness, and expertise of the service staff, highlighting efficiency in urgent situations and satisfactory repairs. However, significant frustration surfaced regarding pricing transparency, unexpected high costs, and unsatisfactory customer service experiences. Reports of billing iss... Read more

Overall, Kirkland & Shaw's reviews reflect a mixed sentiment. Many customers appreciate the professionalism, responsiveness, and expertise of the service staff, highlighting efficiency in urgent situations and satisfactory repairs. However, significant frustration surfaced regarding pricing transparency, unexpected high costs, and unsatisfactory customer service experiences. Reports of billing issues, lack of upfront estimates, and perceived overcharging have tarnished their reputation for some clients. While some praise the company's ethical dealings and timely responses, others express disappointment and a lack of trust, suggesting inconsistency in service quality. Read less