JT and Son Plumbing & Heating

The reviews for JT and Son Plumbing & Heating present a mixed sentiment overall, where customer experiences greatly vary. On one hand, several reviews highlight Joe as an exceptional professional who provides high-quality work, is responsive, punctual, and empathetic. These customers laud his ability to solve problems efficiently and appreciate his integrity and honesty. Conversely, there are sign... Read more

The reviews for JT and Son Plumbing & Heating present a mixed sentiment overall, where customer experiences greatly vary. On one hand, several reviews highlight Joe as an exceptional professional who provides high-quality work, is responsive, punctual, and empathetic. These customers laud his ability to solve problems efficiently and appreciate his integrity and honesty. Conversely, there are significant concerns regarding a complete bathroom remodel, where customers experienced poor workmanship, lack of accountability, and unfinished projects. The negative experiences include shoddy sub-contractor work, delayed responses, and overall dissatisfaction with the outcome, leading to a perception of untrustworthiness in specific projects. Overall, while Joe is frequently praised for his plumbing and heating prowess, there are critical gaps in service quality that undermine certain aspects of the business. Read less