Jerry Daley & Sons Plumbing & Heating

The reviews for Jerry Daley & Sons Plumbing & Heating showcase a divided sentiment among customers. Many express positive experiences highlighting professionalism, affordability, and punctuality, with specific praise for staff members like Michelle, Ashley, and plumbers like Jim and Joey. These customers emphasize effective communication, quality workmanship, and a willingness to rectify issues, f... Read more

The reviews for Jerry Daley & Sons Plumbing & Heating showcase a divided sentiment among customers. Many express positive experiences highlighting professionalism, affordability, and punctuality, with specific praise for staff members like Michelle, Ashley, and plumbers like Jim and Joey. These customers emphasize effective communication, quality workmanship, and a willingness to rectify issues, fostering a sense of trust and reliability. However, a notable portion of reviews reports severe dissatisfaction, pointing to significant failures in service, technical competence, and customer service, particularly from the owner, Jerry. Complaints about poor workmanship, unreturned calls, miscommunication regarding billing, and the need for rework raise serious concerns about the company's reliability. Overall, while some clients applaud their experiences, others unequivocally warn potential customers to look elsewhere. Read less