Denommee Plumbing HVAC & Electric

Professionalism and Customer Service: A recurring theme in positive reviews is the commendation for Denommee Plumbing's professionalism. Technicians like John, Aiden, Ricky, and Tim were praised for their thoroughness, friendliness, and expertise. Many customers felt that their queries were adequately addressed, and the technicians took time to explain issues and solutions.Quality of Work: Custome... Read more

Professionalism and Customer Service: A recurring theme in positive reviews is the commendation for Denommee Plumbing's professionalism. Technicians like John, Aiden, Ricky, and Tim were praised for their thoroughness, friendliness, and expertise. Many customers felt that their queries were adequately addressed, and the technicians took time to explain issues and solutions.Quality of Work: Customers often described their satisfaction with the completed work. Several reviews specifically highlight successful installations of heating systems, air conditioning units, and other plumbing work that were carried out efficiently. The positive testimonials suggest that there is a segment of the customer base that feels confident in the craftsmanship and reliability of Denommee's services.Response Times: Quick response times for emergency services, particularly for urgent needs like water heater replacements, were frequently mentioned favorably. Customers appreciated the promptness with which Denommee addressed their plumbing crises.Pricing Concerns: A significant number of customers voiced dissatisfaction with the pricing structure of Denommee's services. Complaints often mentioned that quotes were viewed as excessively high, and several customers reported finding significantly lower costs from alternate service providers for similar work. Specifically, there were instances where repairs that others offered at much lower prices were quoted at inflated rates by Denommee.Transparency and Trust Issues: Several negative reviews indicated a lack of trust towards the company's pricing practices. Customers expressed frustration involving unclear pricing policies and unexpected charges that were not communicated upfront. This led to accusations of unethical practices and a general feeling of having been misled during the quoting process. Instances of refunds that appeared insufficient or not in alignment with what was expected further fueled this sentiment.Communication Gaps: While some customers had positive experiences with customer service representatives, others reported frustration stemming from misunderstandings or poor communication. Instances of being hung up on or receiving unclear answers to service inquiries contributed to negative perceptions of the company's customer relations.Contrasting Experiences: The reviews reflect a split in customer experiences Read less