Coastal Plumbing and Heating

Coastal Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (86.5) and pricing (84.0). Ken and his son consistently receive praise for punctuality, responsiveness, courteous demeanor, and fair pricing. However, project completion scores are notably lower (79.5) due to three serious negative reviews documenting significant failures: on... Read more

Coastal Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (86.5) and pricing (84.0). Ken and his son consistently receive praise for punctuality, responsiveness, courteous demeanor, and fair pricing. However, project completion scores are notably lower (79.5) due to three serious negative reviews documenting significant failures: one customer experienced a no-show/ghosting situation, another reported unprofessional behavior and incomplete work on a complex toilet relocation job, and a third reported abandonment of a water heater installation mid-project. These critical failures substantially impact the overall score despite the overwhelming majority of positive reviews praising quality workmanship and customer service. Read less