Coastal Plumbing and Heating

The reviews indicate a strong theme of reliability and professionalism attributed to Ken and his son at Coastal Plumbing and Heating. Multiple customers emphasize their punctuality, noting they consistently arrive on time or communicate effectively in the case of delays. A significant portion of the feedback praises the quality of work performed, especially in complex installations like hot water ... Read more

The reviews indicate a strong theme of reliability and professionalism attributed to Ken and his son at Coastal Plumbing and Heating. Multiple customers emphasize their punctuality, noting they consistently arrive on time or communicate effectively in the case of delays. A significant portion of the feedback praises the quality of work performed, especially in complex installations like hot water heaters. Customers appreciate the fair pricing, noting that the services provided are often more economical than quotes received from competitors. Positive interactions emphasize Ken's personable nature, with clients expressing a sense of comfort and trust in his expertise. Many reviews highlight the thoughtful care taken during service, such as the precautions against damaging surroundings, which enhances customer satisfaction. Additionally, repeat customers demonstrate loyalty and confidence in their services, often expressing intentions to utilize them for future plumbing needs. Conversely, a single negative review presents a contrasting experience of unfulfilled commitments and lack of communication, which stands out among the predominantly positive sentiments. This isolated incident hints at issues with reliability that, while not indicative of the overall customer experience, may be concerning for potential clients considering hiring Coastal Plumbing. In conclusion, while there is a clear standout of a negative experience, the overarching sentiment is extremely favorable towards Coastal Plumbing and Heating, positioning them as a trusted option for plumbing services. Read less