Callahan A/C & Heating Services

3.3 /5 (84 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Callahan A/C & Heating Services present a mixed sentiment, with a significant portion expressing dissatisfaction regarding service reliability, communication failures, and perceived dishonesty. While some customers highlight positive experiences with installation and technician professionalism, many others recount frustrating incidents including unfulfilled appointments, poor custo... Read more

Services Offered Verified by Business

Bathtub installation
Bathtub repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Workman Score

  • Price-friendly
    50%
  • Professionalism
    60%
  • Experience
    90%
  • Completion
    80%

Overview of Company Customer Sentiment Analysis in January

The reviews indicate numerous recurring themes and sentiments that paint a comprehensive picture of Callahan A/C & Heating Services' customer experience.Service Reliability: A widely reported concern is the unreliability of appointments and service follow-ups. Multiple reviewers expressed frustration over canceled appointments, no-shows, and long wait times for both repairs and checks, which were ... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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