Addario

Based on the reviews, several common themes emerge. Many clients express dissatisfaction with Addario's pricing, characterizing the costs as excessively high and often not matched by the quality of service received. For instance, numerous reviews illustrate customers paying hundreds for relatively simple tasks, such as faucet installations, leading to frustration regarding perceived overcharging a... Read more

Based on the reviews, several common themes emerge. Many clients express dissatisfaction with Addario's pricing, characterizing the costs as excessively high and often not matched by the quality of service received. For instance, numerous reviews illustrate customers paying hundreds for relatively simple tasks, such as faucet installations, leading to frustration regarding perceived overcharging and lack of transparency in billing. Another prevalent issue is the shocking level of customer service reported. Many users describe poor communication, canceled appointments, and a lack of follow-through on commitments made by the company. Several customers recount experiences of waiting at home for service that was either delayed or never showed up, causing them financial losses and aggravation. Complaints about a dismissive attitude from staff and unhelpfulness when seeking resolutions further exacerbate this poor impression. Conversely, there are a few anecdotes of satisfying experiences, particularly with larger projects where customers felt adequately informed and valued throughout the process. Positive feedback often revolves around the attentiveness of individual workers who provided well-executed installations and support with rebates and paperwork. Overall, while there are indications of capable workers within Addario who can provide good service, the overwhelming sentiment from recent reviews leans toward concerns about pricing, unreliable service, and inadequate customer support. Many customers express a warning against the company, encouraging potential clients to seek alternative providers to avoid similar grievances. Read less