Schuster Plumbing & Heating Services

Schuster Plumbing demonstrates strong professionalism and technical expertise, with multiple reviews praising prompt response, courteous staff, and quality workmanship. However, pricing is a significant concern, with two detailed 1-star reviews from long-term customers (9-10+ years) alleging systematic hour-padding, inflated labor charges, and lack of willingness to adjust bills despite acknowledg... Read more

Schuster Plumbing demonstrates strong professionalism and technical expertise, with multiple reviews praising prompt response, courteous staff, and quality workmanship. However, pricing is a significant concern, with two detailed 1-star reviews from long-term customers (9-10+ years) alleging systematic hour-padding, inflated labor charges, and lack of willingness to adjust bills despite acknowledged overages. Project completion is generally solid, though one residential customer reported being ghosted after ordering a part during busy season. The company excels at emergency response and technical problem-solving but has credibility issues around billing transparency and fair pricing practices. Read less