J&M Drain Blasters

The reviews highlight a recurring theme of unfulfilled commitments. One reviewer shares their experience of scheduling a service call to repair a shower, only to have the company fail to show up on two separate occasions without any follow-up communication. This behavior suggests a concerning lack of professionalism and accountability, which can greatly diminish customer trust. Common findings ac... Read more

The reviews highlight a recurring theme of unfulfilled commitments. One reviewer shares their experience of scheduling a service call to repair a shower, only to have the company fail to show up on two separate occasions without any follow-up communication. This behavior suggests a concerning lack of professionalism and accountability, which can greatly diminish customer trust. Common findings across similar reviews indicate: - A pattern of missed appointments and inadequate communication with customers, leading to disappointment and frustration. - The potential for lost business, as customers may seek alternative service providers when reliability is lacking. - A general sense of dissatisfaction with the company's customer service approach, which could affect future business and reputation. Overall, the sentiment derived from the reviews indicates a pressing need for J&M Drain Blasters to improve its reliability and communication protocols to enhance customer satisfaction and trust. Read less