Walter Plumbing and Heating
1.0 /5 (1 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The feedback for Walter Plumbing and Heating is predominantly negative, highlighting poor communication and unprofessional behavior. The reviewer expresses frustration over being hung up on multiple times, receiving misleading information regarding service availability, and experiencing a lack of accountability from the staff. Overall, the sentiment reflects disappointment and dissatisfaction with... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (978) 347-0355
- 441 Canal St, Lawrence, MA 01840
Overview of Company Customer Sentiment Analysis in January
The primary concern in the review revolves around customer service interactions, which were characterized by dismissive behavior and a lack of clarity. The reviewer faced repeated hang-ups, suggesting a systemic issue with how calls are handled. Additionally, there appears to be confusion regarding the geographical service area, with the reviewer noting a discrepancy between what is advertised and... Read more