Overview of Company Customer Sentiment Analysis in January
The recent reviews for Prometheus Home Services reveal a highly polarized sentiment, predominantly negative. One reviewer shares a harrowing experience with the owner, Christian, alleging unprofessionalism, dishonesty, and significant delays in service, while detailing the struggles faced with incomplete work and lack of communication. In stark contrast, another review expresses satisfaction with ... Read more
The recent reviews for Prometheus Home Services reveal a highly polarized sentiment, predominantly negative. One reviewer shares a harrowing experience with the owner, Christian, alleging unprofessionalism, dishonesty, and significant delays in service, while detailing the struggles faced with incomplete work and lack of communication. In stark contrast, another review expresses satisfaction with the efficiency and professionalism of the service provided. Overall, the overwhelming sentiment leans towards caution due to serious concerns raised by the former reviewer. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews present a strikingly negative view of Prometheus Home Services, illustrating severe frustrations experienced by one customer. Key issues highlighted include claims of unprofessionalism, dishonesty, and inadequate workmanship. The reviewer reports that the company's owner, Christian, violated trust by accepting full prepayment for a new combi boiler installation but subsequently failed ... Read more
The reviews present a strikingly negative view of Prometheus Home Services, illustrating severe frustrations experienced by one customer. Key issues highlighted include claims of unprofessionalism, dishonesty, and inadequate workmanship. The reviewer reports that the company's owner, Christian, violated trust by accepting full prepayment for a new combi boiler installation but subsequently failed to deliver on the promised service timeline. Allegations of the company lacking necessary licenses and insurances were also noted, further compounding the dissatisfaction felt by the reviewer. Furthermore, the situation escalated to a point where the customer's home was left without essential heating and water services, raising concerns for safety, especially with a baby present. The evidence of poor communication, with recurring lies and a lack of responsiveness from Christian, paints a troubling picture for prospective clients. The review mentions multiple visits by inspectors who found ongoing issues related to the company Read less