Prometheus Home Services

The reviews present a strikingly negative view of Prometheus Home Services, illustrating severe frustrations experienced by one customer. Key issues highlighted include claims of unprofessionalism, dishonesty, and inadequate workmanship. The reviewer reports that the company's owner, Christian, violated trust by accepting full prepayment for a new combi boiler installation but subsequently failed ... Read more

The reviews present a strikingly negative view of Prometheus Home Services, illustrating severe frustrations experienced by one customer. Key issues highlighted include claims of unprofessionalism, dishonesty, and inadequate workmanship. The reviewer reports that the company's owner, Christian, violated trust by accepting full prepayment for a new combi boiler installation but subsequently failed to deliver on the promised service timeline. Allegations of the company lacking necessary licenses and insurances were also noted, further compounding the dissatisfaction felt by the reviewer. Furthermore, the situation escalated to a point where the customer's home was left without essential heating and water services, raising concerns for safety, especially with a baby present. The evidence of poor communication, with recurring lies and a lack of responsiveness from Christian, paints a troubling picture for prospective clients. The review mentions multiple visits by inspectors who found ongoing issues related to the company Read less