N.e.t.r

A thorough analysis of the provided reviews reveals a clear dichotomy in customer satisfaction with N.E.T.R.Positive Feedback: - Professional Service: Many customers commend the professionalism of the staff, particularly the installation teams who were noted for their efficiency, punctuality, and care taken during installations. The technicians employed measures to protect customers' homes and ... Read more

A thorough analysis of the provided reviews reveals a clear dichotomy in customer satisfaction with N.E.T.R.Positive Feedback: - Professional Service: Many customers commend the professionalism of the staff, particularly the installation teams who were noted for their efficiency, punctuality, and care taken during installations. The technicians employed measures to protect customers' homes and provided thorough explanations of equipment functionalities. - Quality of Work: Several reviews highlight the quality of the installations and the effectiveness of the systems post-project, indicating a well-executed service when everything goes according to plan. - Communication: The responsiveness and transparency of the company have been positively received, with many citing clear communication throughout the consultation and installation phases. - Customer Care: Long-term customers often mention a genuine concern for client satisfaction, illustrating a sturdy customer relationship history.Negative Experiences: - Product Issues: A significant number of reviews detail problems with equipment performance, particularly failures of air conditioning units, leading to frustration compounded by slow response times for warranty claims. - Poor Customer Service: Instances of mishandling customer communications were emphasized in some reviews, including aggressive debt collection practices for past due invoices and unfulfilled promises regarding equipment investigations. - Property Damage Concerns: A few reviews described distressing experiences where customers felt their properties were damaged during installations, resulting in a loss of trust in the company Read less