Kannan & Pricone Plumbing & Heating

Kannan & Pricone demonstrates strong professionalism and technical expertise, with consistent praise for responsiveness, skill, and customer service across recent reviews. However, significant pricing concerns emerge from multiple detailed complaints about overcharging, lack of transparent itemization, and labor costs perceived as excessive. Project completion is generally solid with timely servic... Read more

Kannan & Pricone demonstrates strong professionalism and technical expertise, with consistent praise for responsiveness, skill, and customer service across recent reviews. However, significant pricing concerns emerge from multiple detailed complaints about overcharging, lack of transparent itemization, and labor costs perceived as excessive. Project completion is generally solid with timely service, though a few negative reviews cite incomplete fixes requiring callbacks. The company shows a stark divide between recent 5-star reviews (predominantly 2024-2025) and older 1-star reviews (2011-2018) citing serious issues including unlicensed workers, poor customer service from ownership, and aggressive billing practices. Read less