Breen & Sullivan Mechanical Services

Breen and Sullivan presents a deeply mixed picture across all dimensions. On the positive side, several reviewers praised specific technicians — Guss, Kevin, Jimmy, and Brian — for being knowledgeable, thorough, clean, and professional, and a handful of installation jobs were completed on time, under budget, and to high quality. However, these positives are substantially offset by a recurring ... Read more

Breen and Sullivan presents a deeply mixed picture across all dimensions. On the positive side, several reviewers praised specific technicians — Guss, Kevin, Jimmy, and Brian — for being knowledgeable, thorough, clean, and professional, and a handful of installation jobs were completed on time, under budget, and to high quality. However, these positives are substantially offset by a recurring pattern of serious professionalism failures: multiple reviews cite unreturned calls, broken promises to follow up, rude owner interactions, billing errors, and outright refusal to take on new customers or honor service agreements. Project completion is similarly split — some jobs were executed flawlessly, while others involved abandoned quotes, ignored service requests, and failure to follow through on commitments. Pricing received some positive mentions for competitive quotes, but one reviewer alleged excessive service contract fees and another noted a billing error in the company's favor, which tempers confidence in pricing fairness. The experience dimension scores moderately well based on specific technician praise, but is undermined by at least one review describing a technician as slow and inefficient. Read less