Couto Plumbing & Heating

In analyzing the reviews for Couto Plumbing & Heating, the sentiment is overwhelmingly negative. Several key points emerge from the feedback provided:Technical Competency: Customers express a lack of confidence in the technical knowledge of the staff, particularly concerning heating products. This raises concerns about the quality and appropriateness of the installations performed.Transparency in ... Read more

In analyzing the reviews for Couto Plumbing & Heating, the sentiment is overwhelmingly negative. Several key points emerge from the feedback provided:Technical Competency: Customers express a lack of confidence in the technical knowledge of the staff, particularly concerning heating products. This raises concerns about the quality and appropriateness of the installations performed.Transparency in Billing: There is a recurring theme regarding the company's billing practices, which are described as "shoddy" and "mystery." Customers feel that the invoices do not reflect a clear understanding of the services rendered, contributing to a sense of being overcharged.Customer Experience: The overall customer experience is marred by feelings of mistrust and disappointment. Consumers feel that their needs are secondary to the company Read less