Fresh Pond Plumbing

The review highlights significant issues concerning the company's customer service, particularly with the scheduling department. The unprofessional behavior of the scheduling staff is a major concern, as the reviewer experienced missed appointments without proper communication. The act of hanging up on the reviewer during follow-up calls further exacerbates the negative sentiment, portraying a tro... Read more

The review highlights significant issues concerning the company's customer service, particularly with the scheduling department. The unprofessional behavior of the scheduling staff is a major concern, as the reviewer experienced missed appointments without proper communication. The act of hanging up on the reviewer during follow-up calls further exacerbates the negative sentiment, portraying a troubling lack of accountability and respect for customers. Key common findings from this review include:Unprofessionalism: The reviewer emphasizes the unprofessional conduct of the scheduling person, which signals a broader potential issue within the company Read less