Buckley Brothers

Buckley Brothers has garnered a mix of reviews in the past month, showcasing significant strengths in service responsiveness and technical skill, with several customers commendating the professionalism and quality exhibited by their staff. Positive feedback highlights prompt service, effective problem resolution, and a willingness to engage in thorough communication. However, the company faces con... Read more

Buckley Brothers has garnered a mix of reviews in the past month, showcasing significant strengths in service responsiveness and technical skill, with several customers commendating the professionalism and quality exhibited by their staff. Positive feedback highlights prompt service, effective problem resolution, and a willingness to engage in thorough communication. However, the company faces considerable criticism due to inconsistent customer service experiences, primarily related to scheduling issues and dissatisfaction with job follow-ups. Some customers expressed frustration over perceived negligence and inadequate resolutions for leaks that remained after service, leading to sentiments of disappointment and distrust. The overall sentiment reflects a divide between exceptional service scenarios and troubling experiences, indicating a need for improvement in customer interaction and follow-up practices. Read less