Sweet Tee

The reviews reflect a divide in customer experiences with Sweet Tee's HVAC, showcasing both commendable service and alarming inadequacies. Positive comments often focus on Terrence's dedication, professional demeanor, and effective problem-solving capabilities. Reviews indicate high satisfaction with timely responses, quality installations, and thorough follow-ups, notably during emergencies like ... Read more

The reviews reflect a divide in customer experiences with Sweet Tee's HVAC, showcasing both commendable service and alarming inadequacies. Positive comments often focus on Terrence's dedication, professional demeanor, and effective problem-solving capabilities. Reviews indicate high satisfaction with timely responses, quality installations, and thorough follow-ups, notably during emergencies like unexpected leaks. Customers commend the company's reasonable pricing and the owner's honesty, which builds a trusting relationship, as seen in repeated engagements with satisfied clients. However, juxtaposed against these favorable reviews are stern warnings from dissatisfied customers. Multiple reviewers express deep disappointment due to unfulfilled promises, lack of communication, and substantial delays in service execution. Some customers report issues with unfinished work, necessitating the hiring of alternative contractors. A particularly concerning allegation states that the owner operates without a plumbing license, exemplifying a disregard for professional standards. The conflicting sentiments underscore a troubling inconsistency within the company's operations, reflecting systemic issues requiring urgent attention. In summary, while Sweet Tee's HVAC has successfully pleased some clients, there are serious concerns about reliability and professionalism that cannot be ignored. Potential customers would be prudent to conduct thorough research and consider these mixed reviews when evaluating the company's services. Read less