Overview of Company Customer Sentiment Analysis in May
Every single review is a 1-star complaint, painting a deeply consistent and alarming picture of this contractor. Professionalism is near-zero: multiple reviewers report that the company refuses to return calls, ignores service requests for months, and at least one reviewer describes a rude, dismissive receptionist. Project completion is catastrophically poor — reviewers describe improperly insta... Read more
Every single review is a 1-star complaint, painting a deeply consistent and alarming picture of this contractor. Professionalism is near-zero: multiple reviewers report that the company refuses to return calls, ignores service requests for months, and at least one reviewer describes a rude, dismissive receptionist. Project completion is catastrophically poor — reviewers describe improperly installed boilers confirmed defective by manufacturers, heating systems that never worked, incomplete ductwork, and damaged hardwood floors caused by an allegedly unlicensed helper. Workmanship quality (experience) is similarly condemned, with one installation so incorrect that three independent plumbers and a manufacturer's engineer confirmed the error. Pricing data was never mentioned across any review, so that dimension cannot be scored. The overall picture is of a contractor that installs systems incorrectly, abandons customers post-installation, and refuses accountability. Read less