Overview of Company Customer Sentiment Analysis in January
The reviews for Higher Standard Service, particularly regarding their technician Anthony, present a mixed sentiment. Many customers highlight Anthony's professionalism, quick response time, and communication skills. Positive feedback emphasizes his dedication to customer service and his ability to diagnose and resolve HVAC issues efficiently, often accommodating urgent requests and providing detai... Read more
The reviews for Higher Standard Service, particularly regarding their technician Anthony, present a mixed sentiment. Many customers highlight Anthony's professionalism, quick response time, and communication skills. Positive feedback emphasizes his dedication to customer service and his ability to diagnose and resolve HVAC issues efficiently, often accommodating urgent requests and providing detailed proposals. However, there are notable negative experiences, particularly regarding no-shows, perceived unprofessional behavior during interactions, and dissatisfaction with the resolution of issues Read less