Economize Plumbing & Heating

This single detailed review describes a major heating system project that experienced severe execution failures. While the reviewer explicitly praised Billy's technical knowledge and problem-solving ability (80/100 for Experience), professionalism was severely compromised by confrontational behavior, poor communication, missed deadlines, and failure to obtain required inspections (25/100). Pricing... Read more

This single detailed review describes a major heating system project that experienced severe execution failures. While the reviewer explicitly praised Billy's technical knowledge and problem-solving ability (80/100 for Experience), professionalism was severely compromised by confrontational behavior, poor communication, missed deadlines, and failure to obtain required inspections (25/100). Pricing practices were deceptive, with hidden material costs, piecemeal billing, and extra charges for work already specified in requirements (15/100). Project completion was incomplete and delayed by 5 months, with the contractor abandoning work mid-winter and refusing inspection (20/100). The reviewer filed complaints with licensing authorities and small claims court, indicating systemic failures beyond isolated incidents. Read less