Anderson Plumbing & Heating

Anderson Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension, with multiple explicit complaints about rudeness from the owner Dave Anderson, a rude receptionist, and repeated failures to return calls or follow through on scheduled appointments — these are not isolated incidents but a recurring pattern across many reviews spanning... Read more

Anderson Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension, with multiple explicit complaints about rudeness from the owner Dave Anderson, a rude receptionist, and repeated failures to return calls or follow through on scheduled appointments — these are not isolated incidents but a recurring pattern across many reviews spanning years. Pricing drew significant criticism as well, with one reviewer paying for ineffective work and being asked to pay again for a callback, another feeling overcharged relative to a competitor, and a first-quote-vs-manager-quote discrepancy suggesting inconsistent or inflated initial pricing; a few positive mentions of reasonable pricing and money-saving suggestions from Dave prevent the score from being lower. Project completion is mixed: several long-term customers report reliable, timely service and completed jobs, but at least two reviews describe work that failed within 24 hours or was never followed up on, and one reviewer was never scheduled at all. Experience scores moderately, with some reviewers praising technical competence and fast problem-solving, while one job required a competitor to redo the work in 30 minutes after Anderson spent two hours and failed to fix the issue. Read less