Alpha Omega HVAC Plumbing and Heating

The reviews for Alpha Omega Plumbing and Heating paint an overwhelmingly negative picture across all four dimensions. Professionalism is severely damaged by multiple accounts of rude behavior, a no-show appointment, blocking a customer's number, and dismissive attitudes when questioned — with only 3 of 12 reviews offering positive remarks on courtesy. Pricing is the most consistently criticized ... Read more

The reviews for Alpha Omega Plumbing and Heating paint an overwhelmingly negative picture across all four dimensions. Professionalism is severely damaged by multiple accounts of rude behavior, a no-show appointment, blocking a customer's number, and dismissive attitudes when questioned — with only 3 of 12 reviews offering positive remarks on courtesy. Pricing is the most consistently criticized dimension, with numerous reviewers citing dramatically inflated charges, undisclosed emergency fees, minimal labor time billed at extreme rates, and quotes that were far above competitors — only a small handful of older reviews describe pricing as reasonable. Project completion is mixed but leans negative, with documented cases of work being abandoned mid-job, problems being made worse after the technician's visit, and a refusal to honor a callback seven months after service. Experience scores low due to multiple accounts of poor technical judgment, incorrect diagnoses, damage caused during service, and cutting corners — though a few positive reviews do credit Sam with competent, timely repairs. Read less