3R Plumbing & Mechanical

This single review paints a consistently negative picture across multiple dimensions. The reviewer explicitly acknowledges Ross is professional in manner, but this is entirely undermined by a pattern of failed work across two separate jobs — an HVAC installation that leaked and a heating valve swap that made the problem worse. Project completion scores extremely low because Ross did not follow t... Read more

This single review paints a consistently negative picture across multiple dimensions. The reviewer explicitly acknowledges Ross is professional in manner, but this is entirely undermined by a pattern of failed work across two separate jobs — an HVAC installation that leaked and a heating valve swap that made the problem worse. Project completion scores extremely low because Ross did not follow through on his stated work guarantee on either occasion, deflecting blame to manufacturers or other trades rather than resolving the issues himself. Experience scores near the bottom as well, given that a second plumber was able to diagnose and fix both problems quickly, suggesting a significant gap in technical competence. Pricing could not be assessed as it was never mentioned. Read less