Puleo Plumbing & Heating

Puleo Plumbing scores well on professionalism, with the majority of reviewers praising responsiveness, punctuality, courteous technicians, and clear communication across many years of reviews. Pricing is generally viewed as fair and transparent, with a few reviewers explicitly noting competitive quotes and final bills coming in at or below estimates, though one billing discrepancy was documented. ... Read more

Puleo Plumbing scores well on professionalism, with the majority of reviewers praising responsiveness, punctuality, courteous technicians, and clear communication across many years of reviews. Pricing is generally viewed as fair and transparent, with a few reviewers explicitly noting competitive quotes and final bills coming in at or below estimates, though one billing discrepancy was documented. Project completion is the most concerning dimension: three separate 1-star reviews describe repeated failed attempts to fix heating systems — one reviewer reported six visits with no resolution and the problem worsening, and another described an incorrect diagnosis with an attempt to charge full price — which meaningfully drags this dimension down despite many successful jobs. Experience scores moderately well overall, with numerous reviewers praising skill and knowledge, but the repeated heating system failures suggest a gap in technical competence for more complex HVAC diagnostics. Read less