Find Nearby Plumbers In Boston, Massachusetts

The reviews for C H Jonasson present a mixed sentiment overall, reflecting a range of customer experiences from highly satisfactory to extremely negative. While several reviewers praise the company's responsiveness, professionalism, and quality of work, particularly highlighting the effectiveness of their plumber, Carl, many others express significant dissatisfaction regarding the high costs, lack of communication, unpleasant customer service, and incomplete work.

The stark contrast in experiences suggests that while some customers have had positive encounters, others have encountered vices that overshadow the benefits, often leading to a reluctance to recommend the service.

The recent review for J-Mark Plumbing & Heating reflects a negative sentiment due to a lack of communication and reliability. The customer expressed frustration over the delay in receiving a callback after reporting a critical issue

The recent review of New House Plumbing conveys a generally negative sentiment, chiefly centered around the perceived high costs associated with their services. The reviewer expresses frustration about the pricing for connecting a gas line to an oven, questioning both the necessity of an inspection and the rationale behind the company's charges.

This suggests that customers feel the value for the services provided does not align with their expectations, leading to dissatisfaction.

The reviews for Andrew Square Plumbing indicate a negative sentiment, particularly surrounding their reliability and customer service. Customers express frustration due to last-minute cancellations and the extended timelines for rescheduled appointments, leading to dissatisfaction and caution in recommending the service.

Upon deeper analysis of the reviews, it is clear that there are significant concerns regarding the company's commitment to customer satisfaction. The primary issue highlighted is the last-minute cancellation of scheduled appointments, which has caused inconvenience, especially during critical times like cold weather when HVAC service is essential.

Customers feel that their time was disrespected, especially after they opted for Andrew Square Plumbing over potentially safer options that had established reviews. Moreover, the inability to provide timely rescheduling options has further exacerbated the problem, as customers have been left without necessary heating services for prolonged periods.

The sentiment implies a lack of professionalism and reliability in service delivery, leading to a general warning to potential customers to be wary when utilizing their services. This reflects poorly on the overall business reputation and suggests a need for improvement in customer communication and operational reliability.