PHD Plumbing & HVAC

A substantial number of reviews commend the professionalism and competence of PHD Plumbing's staff, particularly technicians such as James and customer service representative Tina. Customers frequently noted their courteous attitudes, punctuality, and willingness to provide thorough explanations. Reviewers appreciated specific instances where technicians took additional time to address queries, wh... Read more

A substantial number of reviews commend the professionalism and competence of PHD Plumbing's staff, particularly technicians such as James and customer service representative Tina. Customers frequently noted their courteous attitudes, punctuality, and willingness to provide thorough explanations. Reviewers appreciated specific instances where technicians took additional time to address queries, which contributed significantly to overall satisfaction. The sentiment around these experiences is predominantly positive, as many customers highlighted successful engagements resulting in successful problem resolutions, solidifying PHD as a trusted service provider for future plumbing issues. However, alongside these positive experiences, several reviews express dissatisfaction regarding pricing. Some customers feel that the company's estimates were considerably higher than those offered by competitors, with one reviewer even indicating a massive price difference of over $10,000 for a boiler installation. This suggests a significant concern regarding the perceived overcharging for services rendered. Customers also recounted experiences of being offered add-ons or being steered toward more costly repairs Read less