Overview of Company Customer Sentiment Analysis in January
The reviews for Norwood Plumbing & Heating Company reflect overwhelmingly positive sentiments towards Mark, the owner and plumber. Customers frequently praise his responsiveness, professionalism, and willingness to offer advice and assistance without trying to upsell. Many reviews highlight his transparency in pricing and the quality of his work, which fosters a sense of trust and reliability amon... Read more
The reviews for Norwood Plumbing & Heating Company reflect overwhelmingly positive sentiments towards Mark, the owner and plumber. Customers frequently praise his responsiveness, professionalism, and willingness to offer advice and assistance without trying to upsell. Many reviews highlight his transparency in pricing and the quality of his work, which fosters a sense of trust and reliability among his clients. While there is one notable negative review regarding a missed appointment, it is overshadowed by the multitude of positive experiences shared by satisfied customers. Overall, Mark is described as a knowledgeable and trustworthy professional that many intend to hire for future plumbing needs. Read less